Privacy Policy
Last updated: February 26, 2025
1. Introduction
AI Your Trip ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our Service. By using AI Your Trip, you agree to the practices described in this Policy.
2. Information We Collect
Information you provide directly:
- Account information: name, username, email address, phone number, password
- Trip preferences: destinations, travel dates, budget, accommodation type
- Payment information (processed securely by Stripe or PayPal — we do not store card details)
Information collected automatically:
- Usage data: pages visited, features used, search queries
- Device information: browser type, operating system, IP address
- Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
- Provide, maintain, and improve the Service
- Generate personalised trip itineraries and travel recommendations
- Process payments and manage subscriptions
- Send transactional emails (account verification, password reset, payment receipts)
- Detect and prevent fraud or abuse
- Comply with legal obligations
- Analyse usage trends to improve user experience
4. How We Share Your Information
We do not sell your personal data. We share information only in these circumstances:
- Service providers: Stripe, PayPal (payments); Twilio (SMS); Resend (email); OpenAI (AI features); Google (Maps, Places, OAuth)
- Legal requirements: When required by law, court order, or governmental authority
- Business transfers: In connection with a merger, acquisition, or sale of assets
5. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it by law or for legitimate business purposes (e.g., billing records).
6. Cookies
We use the following types of cookies:
- Essential cookies: Required for authentication and security (HttpOnly, Secure). You cannot opt out of these.
- Analytics cookies: Help us understand how the Service is used. You can opt out via our cookie consent banner.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at privacy@aiyourtrip.com. You may also delete your account directly from your account settings.
8. Security
We implement industry-standard security measures including encryption in transit (TLS), HttpOnly secure cookies, bcrypt password hashing, and regular security reviews. However, no method of transmission over the internet is 100% secure.
9. Children's Privacy
The Service is not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such data, please contact us immediately.
10. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the Service. Your continued use after changes constitutes acceptance of the updated Policy.
12. Contact Us
For privacy-related questions, contact us at privacy@aiyourtrip.com or support@aiyourtrip.com.